Helpdesk FAQ

General

1. Rating: +1

   What is SEO Press Releases?

2. How long does it take to approve the press releases?

3. How long will the link stay live/hot? Is it a permanent link?

4. What is the Phone number for SEOPressReleases?

5. How do I change my password?

6. Rating: +0

   When I submit a press release where does it go?

7. Rating: +1

   How many links can be placed into a press release?

8. How do I cancel my membership subscription?

9. What is the difference between SEOPressReleases.com and eReleases.com? Is it an "either or" decision, or can they be used in combination? If so, what are the advantages to doing so?

10. If I buy the $79 per monthly subscription, can I publish different niche press releases under same contact, but different website urls?

11. How long after I create an account can I post a news release?

12. We are looking at PRweb because they appear to have a broader audience that receives their releases. They have quoted us the number of impressions we should expect to see with each release. How does your service compare to them in terms of the number of impressions for each release?

13. Can you also do writing and what is the package cost writing + submission?

14. Can I add/link another user to my account, which currently uses a monthly subscription method?

15. How many words can I use for the single press release option?

16. How do I pay now and use the credit later?

Pricing

1. Pricing: $29 per ???? post, day, month, year?

2. Rating: +0

   How long is the contract for the Unlimited $79 a month plan?

3. How many press releases am I allowed to publish under your Unlimited plan?

4. I have several websites. Can I use your service to submit articles for all 3 of them?

5. I love your service.. I have a business associate that has had some success. I have been reading about the free websites and how ineffective they are. I have 6 clients and I do 1-2 press releases a month. Can I take advantage of your 35% off deal?

6. I need to change the credit card associated with my account, how do I do that?

Editing Your Press Release

1. I tried pasting in text from a Microsoft Word document and the final press release had some programming-type text in it. How do I cut and paste text from Microsoft Word?

2. How do I delete a draft press release that I don't wish to be published?

3. I have a question about TAGS - do I post them somewhere at the end of each release that is submitted to SEO? Is this done on a release by release basis? Or is there a place to put in the TAGS so that they appear automatically with each release?

4. I inserted a jpg of our logo, and used the fill-in boxes to add title and description as requested. Result looks silly: it's obviously a logo, so no need to label as such. How do I remove the label?

5. Is there a limit of so many words in my press releases? If so, what is that limit and is there an extra charge if I go over it (as with eReleases.com which I subscribe to)?

6. Can I just provide you with a PDF of the press release?

7. I cannot see the WYSIWYG editor. Where do I access it?

Publicity Strategy

1. What is the best timing for a event advisory announcement? Should I do it 2 weeks or 2 days before the event?

2. How can I see how many people have viewed my release?

3. What if I just need a press release in Vancouver BC Canada?

4. Do I understand that you do not sell the USA as one market selection??? If I want total USA, I have to buy 200+ markets?

5. Can you tell me about your reach to college student newspapers and pickup?

Affiliate Questions

1. Where can I find a referral (affiliate) link to send to my clients?

2. Rating: -1

   Where do I get my affiliate tracking code?

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